The important boundary: These tools offer questions, structure, and a perspective. They do not replace your judgment or the qualified professional responsible for medical, mental-health, legal, tax, financial, employment, or other regulated advice.
1. Agreement and eligibility
These Terms & Conditions form a binding agreement between you and Farewell Holdings LLC (“Farewell Holdings”) when you visit ericfarewell.com, create an account, use a free tool, submit a Royals Experience application, or otherwise use the Services covered here. If you do not agree, do not use the Services.
You must be at least 18 years old and able to enter a binding agreement. If you use the Services for an organization, you represent that you have authority to accept these terms for that organization. The Privacy Policy explains how information is handled and is incorporated into these terms.
2. The Services
The Services include the public website, Guided Start, The Royals Time Audit, the private Tools Library, free prompts and exercises, AI-assisted reflections, and Royals Experience applications. Features may be added, changed, limited, suspended, or removed when reasonably necessary to improve the work, protect users, comply with law, or maintain the Services.
Access to a free tool does not create a coaching relationship, fiduciary relationship, professional-client relationship, partnership, employment relationship, admission to Royals, or promise of an invitation. The Royals Accelerator is the only path to possible Mastermind eligibility. Completing the Accelerator does not itself create an invitation. Eric alone verifies completion and decides whether an invitation is appropriate.
3. What the tools and AI feedback are
The tools help you notice patterns, organize information, and consider experiments. A calendar import is a draft. A voice transcript can be incomplete. A score is personal. An AI review depends on the information supplied and can be wrong, partial, or poorly suited to a particular circumstance.
You keep responsibility for every decision, action, omission, delegation, communication, and result. Review any generated text, categorization, calculation, or recommendation before relying on it. Do not use the Services to make an emergency, safety-critical, clinical, employment, legal, lending, investment, or other high-impact decision without the qualified human review that decision requires.
The Services are not therapy, crisis care, medical care, legal advice, tax advice, financial advice, or an emergency service. If you or another person may be in immediate danger, contact local emergency services or an appropriate crisis resource.
4. Accounts and access
You agree to provide accurate information, keep control of your email account and devices, and notify Farewell Holdings promptly if you believe access has been misused. A sign-in link is for the intended recipient and may expire or work only once. You may not sell, share, or transfer access to a private library or account.
Farewell Holdings may limit or suspend access when reasonably necessary to address fraud, security, unlawful conduct, material breach, vendor failure, or harm to another person or the Services. Where practical, an opportunity to correct the issue will be provided.
5. Your content and privacy
You retain ownership of the lawful content you provide. You grant Farewell Holdings a limited, nonexclusive license to host, process, reproduce, and transmit that content only as needed to operate, secure, support, and improve the features you choose. That license ends when the content is deleted from active systems, except for lawful backups, consent evidence, security records, and other limited retention described in the Privacy Policy.
You represent that you have the right to provide the content and that doing so does not violate another person's privacy, confidentiality, intellectual property, or other rights. Do not upload somebody else's private story, personnel information, health information, trade secret, recording, or confidential business information unless you have permission and a lawful reason to do so.
Farewell Holdings does not receive permission to publish your private tool entries, application, testimonial, image, recording, or story simply because you submitted it. Public use requires a separate, specific agreement.
6. Coaching, programs, and private rooms
Paid coaching, the Royals Accelerator, the Royals Mastermind, retreats, and other live work require a separate written agreement. If that agreement conflicts with these terms about the paid service, the separate agreement controls.
Royals Experience rooms are intentionally not recorded or shared by Farewell Holdings. Participants may be asked to protect what they hear and to share only their own learning outside the room. Farewell Holdings cannot guarantee another participant's conduct or promise absolute confidentiality. Please choose what you disclose with that reality in mind.
An application may be reviewed only by Eric and people Eric authorizes for that specific purpose. An application is not acceptance, a reservation, a promise of dates, or a promise of services.
7. Farewell Holdings content
The website, branding, software, original prompts, frameworks, writing, designs, and other materials supplied by Farewell Holdings are owned by Farewell Holdings or used with permission. Subject to these terms, you receive a limited, revocable, nontransferable right to use them for your own lawful personal or internal business reflection.
You may not copy or resell the Services, remove ownership notices, scrape private content, train a competing system on the materials, publish paid or private materials, impersonate Eric or Farewell Holdings, or claim ownership of the frameworks without written permission. You may share an exported reflection or result that belongs to you, provided it does not expose another person's information or suggest endorsement.
8. Acceptable use
You may not use the Services to break the law, violate another person's rights, harass or deceive, introduce malicious code, probe security without written permission, bypass an access control, automate abusive traffic, interfere with other users, extract private records, or use generated content as a substitute for required professional review.
You may not use voice recording to record another person without the notice and consent required by law. You are responsible for knowing whether everyone recorded has consented.
9. Third-party services
The Services rely on providers such as Cloudflare, OpenAI Sites, Supabase, Resend, GoHighLevel or LeadConnector, OpenAI, and Google. Their services may be unavailable, changed, or subject to their own terms. A link to another website does not mean Farewell Holdings controls or endorses it.
If you connect Google, you authorize the specific access shown on Google's consent screen. You may revoke that access through your Google Account. Your use of Google services remains subject to Google's terms.
10. No promises about outcomes
FAREWELL HOLDINGS PROVIDES THE FREE SERVICES AND THEIR CONTENT “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, FAREWELL HOLDINGS DISCLAIMS IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND UNINTERRUPTED OR ERROR-FREE OPERATION.
No testimonial, example, coaching story, score, estimate, or AI output promises a similar outcome. Business results, time returned, personal change, health, relationships, and financial outcomes depend on circumstances Farewell Holdings does not control.
Some jurisdictions do not allow every disclaimer. In that case, the disclaimer applies only to the fullest extent permitted by law.
11. Limitation of liability
TO THE FULLEST EXTENT PERMITTED BY LAW, FAREWELL HOLDINGS AND ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES, LOST PROFITS, LOST REVENUE, LOST DATA, LOSS OF GOODWILL, OR BUSINESS INTERRUPTION ARISING FROM THE FREE SERVICES.
TO THE FULLEST EXTENT PERMITTED BY LAW, THE TOTAL LIABILITY ARISING FROM THE FREE SERVICES WILL NOT EXCEED THE GREATER OF ONE HUNDRED U.S. DOLLARS OR THE AMOUNT YOU PAID FAREWELL HOLDINGS FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM DURING THE TWELVE MONTHS BEFORE THE EVENT. A SEPARATE PAID-SERVICE AGREEMENT MAY SET A DIFFERENT LIMIT FOR THAT SERVICE.
These limits do not exclude liability that cannot lawfully be limited, including liability for willful misconduct where applicable.
12. Your responsibility for misuse
To the extent permitted by law, you agree to defend, indemnify, and hold harmless Farewell Holdings and its owners, officers, employees, contractors, and agents from third-party claims, damages, and reasonable costs arising from your unlawful use of the Services, your violation of another person's rights, content you had no right to provide, or your material breach of these terms. This obligation does not apply to the extent a claim was caused by Farewell Holdings' own unlawful conduct.
13. Disputes and governing law
Before filing a claim, you and Farewell Holdings agree to send a written description of the dispute and allow 30 days for a good-faith effort to resolve it. Send notice to [email protected].
Texas law governs these terms without regard to conflict-of-law rules. Any dispute that is not resolved informally must be brought in the state or federal courts located in Travis County, Texas, and each party consents to personal jurisdiction there. To the fullest extent permitted by law, each party waives trial by jury and agrees to bring a claim only in an individual capacity, not as a plaintiff or class member in a class, consolidated, or representative action.
Nothing here prevents either party from seeking temporary injunctive relief for misuse of intellectual property, confidential information, or access controls. If a court finds one provision unenforceable, it will be narrowed or removed only as necessary, and the rest will remain in effect.
14. Changes and complete agreement
Farewell Holdings may update these terms as the Services change. The effective date will be updated, and material changes will be communicated reasonably. Continuing to use the Services after the new terms take effect means you accept them. If you do not accept a material change, stop using the Services and request account closure.
These terms, the Privacy Policy, and any separate agreement that applies to a specific paid service form the complete agreement about their subject matter. Failure to enforce a provision once is not a waiver. You may not transfer this agreement without written permission. Farewell Holdings may transfer it as part of a merger, reorganization, financing, or sale of the relevant business.
15. Contact
Farewell Holdings LLC
Austin, Texas, United States
[email protected]